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On Demand

Claims and Lessons Learned


Total Credits: 1 including 1.00 AOA Category 1-A Credit(s)

Average Rating:
Not yet rated
State Associations:
NYSOMS - New York
Faculty:
Al Mercado, Esq.
Duration:
54 Minutes
Expiration:
Never expires.


Description

Physicians may be unaware of the common factors that contribute to large loss claims and diagnostic errors that could lead to patient harm. In this session, Mr. Mercado will cover best practices to address patient follow-up, noncompliance and documentation in order to promote safe patient care.

Learning objectives:

  1. Discuss the incidence of diagnostic errors, patient non-compliance and documentation in relation to closed claims data.
  2. Describe issues contributing to diagnostic error.
  3. Identify processes to support effective patient follow-up and manage patient non-compliance.
  4. Articulate best practices related to documentation.
  5. Identify risk management strategies to help prevent and minimize claims.

Disclosures: None.

The New York State Osteopathic Medical Society (NYSOMS) is accredited by the American Osteopathic Association (AOA) to provide osteopathic medical education to physicians. NYSOMS designates this program for a maximum of 1 AOA Category 1-A CME credits and will report CME and specialty credits commensurate with the extent of the physician's participation in this activity. 

All grievances may be directed to NYSOMS Executive Director at nysoms@nysoms.org. All grievances will receive an initial response within 30 days of receipt.  If the participant does not receive a satisfactory response, they can submit a complaint to the Bureau of Osteopathic Education of the AOA at 142 East Ontario Street, Chicago, IL 60611.

Faculty

Al Mercado, Esq.'s Profile

Al Mercado, Esq. Related Seminars and Products


Mr. Mercado is the managing attorney for the East Meadow office of Fager Amsler Keller & Schoppmann, LLP. In addition to his managerial responsibilities, Mr. Mercado practices in the fields of professional liability, premises liability, insurance litigation, and healthcare law. Mr. Mercado litigates cases in both the New York state and federal courts involving professional malpractice, general negligence, contractual issues, and insurance coverage. He has successfully litigated insurance coverage cases at the trial and appellate level, and prepared and successfully argued appeals in various appellate courts in New York State, including motions to the court of appeals. As a counselor at law, Mr. Mercado regularly provides practical risk management advice to physicians, dentists, hospitals, and medical organizations throughout New York State on various risk management topics. In doing so, Mr. Mercado provides practical guidance to many medical-legal and regulatory issues. As a lecturer, Mr. Mercado has presented lectures to various organizations and medical societies that include the Richmond County Medical Society, the Myanmar American Medical Education Society, the Nassau County Dental Society, the New York State Dental Association, the Healthcare Information and Management Systems Society, and MLMIC Insurance Company, as well as numerous hospitals throughout the New York metropolitan area. Moreover, he was featured with ophthalmologist John Lombardo, MD, in a highly rated risk management module on the medical-legal issues surrounding LASIK procedures. Similarly, Mr. Mercado has authored and published articles on various legal and risk management topics. Mr. Mercado is admitted to practice law in New York State and the Eastern District of the State of New York (1993). He is a graduate of the State University of New York at Stony Brook (BS, magna cum laude, 1989) and Hofstra University School of Law (1992). Mr. Mercado is a member of the New York State Bar Association as well as the Suffolk County Bar Association.


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