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On Demand

The Violent Patient Encounter

Total Credits: 1 including 1 AOA Category 1-A Credit(s)

Average Rating:
State Associations:
OPSC - California
Kenneth Chang, DO
1 Hour 02 Minutes
Never expires.


50 minute Power Point presentation and lecture with use of audio-visual aids embedded in the presentation, followed by a 10 minute Q&A session. Will use actual reported violent events in the healthcare setting as teaching points, with discussion from the viewpoint of the healthcare provider and from the viewpoint of law enforcement.

Learning Objectives:
1. Recognize the incidence of violence in the healthcare setting.
2. Understand the basics of violence prevention and pre-incident risk assessment of the violent patient encounter and active shooter scenarios.
3. Learn the skills to be able to address actual threats and violent behavior in patients and staff.

Disclosures: None Reported 

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the American Osteopathic Association (AOA). The Osteopathic Physicians and Surgeons of California (OPSC) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. 

Grievance Policy: OPSC strives to provide continuing medical education programs to fulfill the needs of the attendees and to meet the AOA Uniform Guidelines and AOA Accreditation Requirements. Comments, questions, or complaints should be forwarded to OPSC, by calling the OPSC Office at 916-822-5246 or by email to



Kenneth Chang, DO Related seminars and products


Dr. Cheng (COMP 1990) is a board-certified family physician practicing in Newport Beach, California.  He authored “How to Prepare for and Survive the Violent Patient Encounter” at the request of Family Practice management (FPM), a national peer-reviewed journal of the American Academy of Family Physicians.  Publication of this article is in the November/December issue.Additionally, he has lectured on the topic of Active Shooter in a Medical Setting to the Orange County Chapter of the California Academy of Family Physicians.  Dr. Cheng’s qualifications to write and speak on this topic include being a 12-year member of the Orange County Sheriff’s Department, where he is a volunteer reserve deputy sheriff.  Having attended the Sheriff’s Training Academy for Law Enforcement, SWAT School, and Tactical Medicine School, he is currently a SWAT officer and Tactical Physician.  He has been involved in hundreds of high-risk encounters and training scenarios, including active shooter, barricaded suspects, felony high-risk arrest, and search warrants situations.  He is also currently a SWAT School instructor and Critical Incident Response Training instructor, having taught over 100 California law enforcement officers on tactical medicine.  Lastly, he and his office were involved in a lock-down when a disgruntled patient shot and killed a surgical colleague in the same medical complex.

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