Cynthia Penkala, CMM, CMPE, CMSCS, CPOM
Cynthia Penkala is the Senior Director of the Physician Services Department at the American Osteopathic Association (AOA). In her role, she provides guidance for AOA affiliates, osteopathic physicians, and their practices on issues impacting the medical practice's daily operations. She raises awareness of issues that may impact osteopathic physicians and their practices. She also oversees the development of member education to assist physicians. She has over 40 years of experience working in the health care industry, including; 13+ years of medical association experience, 18+ years managing physician practices, owning her own billing and consulting service, and an additional ten years working in the medical field in other capacities. Cindy uses her versatile skill set to help physicians and their practices be successful. She does this through a continual focus on service offerings, investigation, education, process improvement, and a solid background in healthcare services, organizational management, medical billing, and personnel recruiting. Her passion fuels her drive to make sure physicians have a choice between becoming employed and remaining independent.
Cynthia Penkala discloses that she has no relevant financial relationships with any organization producing, marketing, reselling, or distributing health care goods or services consumed by, or used on, patients relative to the content of this presentation.