Elena McGannon, MPA, RHIA, CCSP, PCCP
Elena McGannon is the Manager, Physician Payer Relations in the Physician Services Department at the American Osteopathic Association. In Elena’s role she is responsible for supporting the AOA Affiliates, Osteopathic Physician Members, and their practices with payor advocacy issues, coding and billing expertise, revenue cycle processes, and documentation audits. She also provides physician and practice education informally or formally for Osteopathic Associations. Ms. McGannon has worked in the healthcare industry for over 20 years overseeing business and revenue cycle operations and electronic health record implementations. Her career includes working at large integrated healthcare delivery systems, independent physician groups, and independent consulting within the revenue cycle space. She holds a Master’s in Public Administration from the University of Illinois, Chicago and is certified through AHIMA as a Registered Health Information Administrator (RHIA) and Certified Coding Specialist Physician (CCSP). Additionally, she is certified through Procsi as a Certified Change Practitioner.