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Susan Jones

BA, LPN, CPHRM

Mutual Insurance Company of Arizona


Sue Jones, BA, LPN, CPHRM is a Senior Risk Management Consultant with Mutual Insurance Company of Arizona (MICA). She has worked in the healthcare field for over 20 years as a Health Care Risk Management/Patient Safety Specialist, researcher, and educator. Ms. Jones garnered extensive experience as a clinical risk manager for hospitals and trauma centers and managed a 12-physician outpatient pediatric and adolescent practice. Ms. Jones earned her bachelor’s degree from Temple University. She is a Master Trainer in TeamSTEPPS, trained in Six Sigma, and holds a certificate in Paralegal Studies. Ms. Jones is a Certified Professional in Healthcare Risk Management and is a member of the American Society of Healthcare Risk Managers and the Arizona Society of Healthcare Risk Managers.